

Servicing your Rolex
ROLEX WATCH SEVICING AND REPAIR AT J. VAIR ANDERSON JEWELLERS
THE SERVICING PROCESS
Every Official Rolex Retailer an Rolex affiliate is authorized to receive your Rolex watch for servicing. Upon receiving your watch, a member of staff notes any requests you may have.The watch is then sent to a watchmaker.
Servicing your Rolex
THE SERVICING PROCESS
Every Official Rolex Retailer and Rolex affiliate
is authorized to receive your Rolex watch for
servicing. Upon receiving your watch, a
member of staff notes any requests you may
have. The watch is then sent to a watchmaker.

ASSESSMENT OF THE WATCH
Your watch is carefully examined by a watchmaker, who draws up an estimate of the work to be done. Once the estimate is approved, the servicing process begins.

ASSESSMENT OF
THE WATCH
Your watch is carefully examined by a
watchmaker, who draws up an estimate of the
work to be done. Once the estimate is
approved, the servicing process begins.
PREPARATION FOR SERVICING
The movement, still fitted with its dial and hands, is removed from the case – from which the bracelet has already been detached. The movement, case and bracelet will follow separate paths during servicing before being reassembled at the end of the process.


PREPARATION FOR
SERVICING
The movement, still fitted with its dial and
hands, is removed from the case – from which
the bracelet has already been detached. The
movement, case and bracelet will follow
separate paths during servicing before being
reassembled at the end of the process.

DISMANTLING OF THE MOVEMENT
The movement is entirely dismantled and all the parts are carefully examined.
Those that no longer meet Rolex requirements are systematically replaced.

DISMANTLING OF THE
MOVEMENT
The movement is entirely dismantled and all the
parts are carefully examined. Those that no
longer meet Rolex requirements are
systematically replaced.
CLEANING THE MOVEMENT
Each component is cleaned in an ultrasonic bath to remove all traces of impurities.


CLEANING THE
MOVEMENT
Each component is cleaned in an ultrasonic
bath to remove all traces of impurities.


ASSEMBLY AND LUBRICATION
OF THE MOVEMENT
The cleaned components are dried, after which the movement is entirely reassembled and
lubricated. The watchmaker makes the first adjustments to the precision of the movement
according to the brand’s accuracy criteria.
ASSEMBLY AND
LUBRICATION
OF THE MOVEMENT
The cleaned components are dried, after
which the movement is entirely reassembled
and lubricated. The watchmaker makes the
first adjustments to the precision of the
movement according to the brand’s accuracy
criteria.

REFINISHING OF THE CASE
AND BRACELET
The case is completely disassembled and the middle case, bezel, case back and
bracelet are re-polished or satin finished according to the original finish. These
delicate operations require great care and dexterity.

REFINISHING OF THE
CASE AND BRACELET
The case is completely disassembled and the
middle case, bezel, case back and bracelet are
re-polished or satin finished according to their
original finish. These delicate operations require
great care and dexterity.

ASSEMBLY OF THE CASE
After being cleaned and refinished, the case parts are reassembled and the seals
replaced. The case is tested for waterproofness.

ASSEMBLY OF
THE CASE
After being cleaned and refinished, the case
parts are reassembled and the seals replaced.
The case is tested for waterproofness.Â
CASING OF THE MOVEMENT
The movement – to which the dial and hands have been refitted – is put back into
the case once the watchmaker had performed rigorous technical and aesthetic
checks of all these elements.


CASING OF THE
MOVEMENT
The movement – to which the dial and hands
have been refitted – is put back into the case
once the watchmaker had performed rigorous
technical and aesthetic checks of all these
elements.

PRECISION TEST
After casing the movement, the watchmaker measures its chronometric precision
once again and makes any final adjustments necessary for it to meet Rolex
requirements. The case back is then screwed down, and your watch undergoes
another Rolex-specific test lasting at least 24 hours to verify the performance of
the movement over time.

PRECISION TEST
After casing the movement, the watchmaker
measures its chronometric precision once again
and makes any final adjustments necessary for
it to meet Rolex requirements. The case back is
then screwed down, and your watch undergoes
another Rolex-specific test lasting at least 24
hours to verify the performance of the
movement over time.


WATERPROOFNESS TEST
Your watch is pressure-tested in water to check that it is watertight, and thereafter the
bracelet is refitted to the case.
WATERPROOFNESS
TEST
Your watch is pressure-tested in water to
check that it is watertight, and thereafter the
bracelet is refitted to the case.
FINAL CONTROL
Your timepiece is now ready for a final control in which the watchmaker ensures
the watch is functioning perfectly and that its aesthetic appearance is impeccable.


FINAL CONTROL
Your timepiece is now ready for a final control in
which the watchmaker ensures the watch is
functioning perfectly and that its aesthetic
appearance is impeccable.

RETURNING THE WATCH
At the end of the service procedure, your watch is returned to you in a protective
pouch and accompanied by an international two-year service guarantee covering
replacement parts and labour.

RETURNING THE WATCH
At the end of the service procedure, your watch
is returned to you in a protective pouch and
accompanied by an international two-year
service guarantee covering replacement parts
and labour.
FIRST-CLASS SERVICE
Rolex is committed to offering you first-class after-sales service. Thanks to the
exacting standards and expertise of our watchmakers, your Rolex watch can
continue to perform its functions over time with outstanding reliability and
exceptional beauty.


FIRST-CLASS SERVICE
Rolex is committed to offering you first-class
after-sales service. Thanks to the exacting
standards and expertise of our watchmakers,
your Rolex watch can continue to perform its
functions over time with outstanding reliability
and exceptional beauty.Â

