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Servicing your Rolex at J. Vair Anderson Jewellers in Calgary, Alberta
Servicing your Rolex at J. Vair Anderson Jewellers in Calgary, Alberta

Servicing your Rolex

ROLEX WATCH SEVICING AND REPAIR AT J. VAIR ANDERSON JEWELLERS

THE SERVICING PROCESS

Every Official Rolex Retailer an Rolex affiliate is authorized to receive your Rolex watch for servicing. Upon receiving your watch, a member of staff notes any requests you may have.The watch is then sent to a watchmaker.

Servicing your Rolex

THE SERVICING PROCESS

Every Official Rolex Retailer and Rolex affiliate
is authorized to receive your Rolex watch for
servicing. Upon receiving your watch, a
member of staff notes any requests you may
have. The watch is then sent to a watchmaker.

Rolex servicing procedure, assessment of the watch at J. Vair Anderson Jewellers in Calgary, Alberta

ASSESSMENT OF THE WATCH

Your watch is carefully examined by a watchmaker, who draws up an estimate of the work to be done. Once the estimate is approved, the servicing process begins.

Rolex Venturing Explorer mobile

ASSESSMENT OF
THE WATCH

Your watch is carefully examined by a
watchmaker, who draws up an estimate of the
work to be done. Once the estimate is
approved, the servicing process begins.

PREPARATION FOR SERVICING

The movement, still fitted with its dial and hands, is removed from the case – from which the bracelet has already been detached. The movement, case and bracelet will follow separate paths during servicing before being reassembled at the end of the process.

Rolex servicing procedure, preparation for servicing.
Rolex servicing procedure, preparation for servicing.

PREPARATION FOR
SERVICING

The movement, still fitted with its dial and
hands, is removed from the case – from which
the bracelet has already been detached. The
movement, case and bracelet will follow
separate paths during servicing before being
reassembled at the end of the process.

Rolex servicing procedure, dismantling of the watch.

DISMANTLING OF THE MOVEMENT

The movement is entirely dismantled and all the parts are carefully examined.
Those that no longer meet Rolex requirements are systematically replaced.

Rolex servicing procedure, dismantling of the watch.

DISMANTLING OF THE
MOVEMENT

The movement is entirely dismantled and all the
parts are carefully examined. Those that no
longer meet Rolex requirements are
systematically replaced.

CLEANING THE MOVEMENT

Each component is cleaned in an ultrasonic bath to remove all traces of impurities.

Rolex servicing procedure, cleaning the movement.
Rolex servicing procedure, cleaning the movement.

CLEANING THE
MOVEMENT

Each component is cleaned in an ultrasonic
bath to remove all traces of impurities.

Rolex servicing procedure, assembly and lubrication of the movement.
Rolex servicing procedure, assembly and lubrication of the movement.

ASSEMBLY AND LUBRICATION
OF THE MOVEMENT

The cleaned components are dried, after which the movement is entirely reassembled and
lubricated. The watchmaker makes the first adjustments to the precision of the movement
according to the brand’s accuracy criteria.

ASSEMBLY AND
LUBRICATION
OF THE MOVEMENT

The cleaned components are dried, after
which the movement is entirely reassembled
and lubricated. The watchmaker makes the
first adjustments to the precision of the
movement according to the brand’s accuracy
criteria.

Rolex servicing procedure refinishing of the case

REFINISHING OF THE CASE
AND BRACELET

The case is completely disassembled and the middle case, bezel, case back and
bracelet are re-polished or satin finished according to the original finish. These
delicate operations require great care and dexterity.

Rolex servicing procedure refinishing of the case

REFINISHING OF THE
CASE AND BRACELET

The case is completely disassembled and the
middle case, bezel, case back and bracelet are
re-polished or satin finished according to their
original finish. These delicate operations require
great care and dexterity.

Rolex servicing procedure at J. Vair Anderson Jewellers in Calgary, Alberta

ASSEMBLY OF THE CASE

After being cleaned and refinished, the case parts are reassembled and the seals
replaced. The case is tested for waterproofness.

Rolex servicing procedure at J. Vair Anderson Jewellers in Calgary Alberta

ASSEMBLY OF
THE CASE

After being cleaned and refinished, the case
parts are reassembled and the seals replaced.
The case is tested for waterproofness. 

CASING OF THE MOVEMENT

The movement – to which the dial and hands have been refitted – is put back into
the case once the watchmaker had performed rigorous technical and aesthetic
checks of all these elements.

Rolex servicing procedure, casing of the movement.
Rolex servicing procedure, casing of the movement.

CASING OF THE
MOVEMENT

The movement – to which the dial and hands
have been refitted – is put back into the case
once the watchmaker had performed rigorous
technical and aesthetic checks of all these
elements.

Rolex servicing procedure, precision test.

PRECISION TEST

After casing the movement, the watchmaker measures its chronometric precision
once again and makes any final adjustments necessary for it to meet Rolex
requirements. The case back is then screwed down, and your watch undergoes
another Rolex-specific test lasting at least 24 hours to verify the performance of
the movement over time.

Rolex servicing procedure, precision test.

PRECISION TEST

After casing the movement, the watchmaker
measures its chronometric precision once again
and makes any final adjustments necessary for
it to meet Rolex requirements. The case back is
then screwed down, and your watch undergoes
another Rolex-specific test lasting at least 24
hours to verify the performance of the
movement over time.

Rolex servicing procedure, waterproofness test
Rolex servicing procedure, waterproofness test.

WATERPROOFNESS TEST

Your watch is pressure-tested in water to check that it is watertight, and thereafter the
bracelet is refitted to the case.

WATERPROOFNESS
TEST

Your watch is pressure-tested in water to
check that it is watertight, and thereafter the
bracelet is refitted to the case.

FINAL CONTROL

Your timepiece is now ready for a final control in which the watchmaker ensures
the watch is functioning perfectly and that its aesthetic appearance is impeccable.

Rolex servicing procedure, final conrtol
Rolex servicing procedure, final control

FINAL CONTROL

Your timepiece is now ready for a final control in
which the watchmaker ensures the watch is
functioning perfectly and that its aesthetic
appearance is impeccable.

Rolex servicing procedure, returning the watch

RETURNING THE WATCH

At the end of the service procedure, your watch is returned to you in a protective
pouch and accompanied by an international two-year service guarantee covering
replacement parts and labour.

Rolex servicing procedure, returning the watch

RETURNING THE WATCH

At the end of the service procedure, your watch
is returned to you in a protective pouch and
accompanied by an international two-year
service guarantee covering replacement parts
and labour.

FIRST-CLASS SERVICE

Rolex is committed to offering you first-class after-sales service. Thanks to the
exacting standards and expertise of our watchmakers, your Rolex watch can
continue to perform its functions over time with outstanding reliability and
exceptional beauty.

Rolex servicing procedure, first class service at J. Vair Anderson Jewellers in Calgary, Alberta
Rolex servicing procedure, first class service at J. Vair Anderson Jewellers in Calgary, Alberta

FIRST-CLASS SERVICE

Rolex is committed to offering you first-class
after-sales service. Thanks to the exacting
standards and expertise of our watchmakers,
your Rolex watch can continue to perform its
functions over time with outstanding reliability
and exceptional beauty. 

Rolex servicing procedure, worn watch
Rolex servicing procedure, worn watch
J Vair Anderson Jewellers